Refund policy
Return Policy
We want you to love every Ariaot purchase, but if something isn’t right, we’re here to help.
🕒 Return Window
Returns are accepted within 30 days of the delivery date.
🚚 Return Shipping
Return shipping is free for eligible items. Please contact us to initiate a return request.
📦 Return Conditions
- Items must be unused, in their original condition, and in original packaging.
- We do not accept returns on opened or used products, unless damaged or defective.
🚫 Final Sale Items
Final Sale: Certain items sold under specific collections may be marked as Final Sale and are not eligible for return or refund. Please check product pages or collection banners for these notices.
💳 Refunds
Approved refunds will be processed back to your original payment method within 5–10 business days after the return is received and inspected.
💬 Need Help?
Contact us at hello@ariaot.com for any questions regarding your return.