Refund policy

Return Policy

We want you to love every Ariaot purchase, but if something isn’t right, we’re here to help.

🕒 Return Window

Returns are accepted within 30 days of the delivery date.

🚚 Return Shipping

Return shipping is free for eligible items. Please contact us to initiate a return request.

📦 Return Conditions

  • Items must be unused, in their original condition, and in original packaging.
  • We do not accept returns on opened or used products, unless damaged or defective.

🚫 Final Sale Items

Final Sale: Certain items sold under specific collections may be marked as Final Sale and are not eligible for return or refund. Please check product pages or collection banners for these notices.

💳 Refunds

Approved refunds will be processed back to your original payment method within 5–10 business days after the return is received and inspected.

💬 Need Help?

Contact us at hello@ariaot.com for any questions regarding your return.